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  • Are you open on the weekends?
    No, we are not open on the weekends, our operating hours are Monday through Friday, 8am to 5pm. However, from June 1st to August 31st, we close at 3pm on Friday's.
  • Are you an inspection station?
    Yes, we are an inspection station.
  • What is your diagnostic fee?
    The diagnostic fee begins at $130 but will be waived if you choose to have the repairs done with us.
  • What is your labor rate?
    Our general labor rate, it is $130/hr. For vehicles older than 2005, the labor rate is $160/hr. The labor rate is higher for older vehicles due to the complexity of repairs, parts availability, condition of components, diagnostic challenges and skill and expertise. These factors contribute to the increased labor rates for older vehicles, ensuring that they receive the necessary attention and care to be safely and effectively repaired.
  • How much do you charge for an oil change?
    Due to our use of synthetic oil, the cost of an oil change can vary. Generally, oil changes range from $110 to $150, depending on factors such as the vehicle's oil capacity, oil viscosity, and the size of the oil filter. For vehicles with a larger oil capacity or those requiring high-viscosity oil, the cost can climb up to $200.
  • How long will it take to complete the repairs on my vehicle?
    This is a tough question. Initially, we must identify the issue, followed by seeking your approval before commencing any work. Upon receiving your approval, we proceed to procure the necessary parts and coordinate the repair within the existing schedule. While we aim to provide an estimated completion time, predicting it precisely beforehand can be challenging. Additionally, unforeseen circumstances may arise, such as vendors supplying incorrect / faulty parts, or encountering difficulties in removing components due to rust and corrosion, among other possibilities.
  • Can I bring my own parts?
    Yes, you can bring your own new parts for us to install. However, please note that it is at a higher labor rate for us to work with customer-supplied parts, and is $150/hr. Additionally, we do not provide any warranty on customer-supplied parts or the associated labor. If the part is faulty or incorrect, you will still be responsible for the labor costs. If you then decide to proceed with us supplying the correct parts, additional labor costs may apply.
  • Do you tune vehicles?
    Yes, we provide APR tuning services for Audi's and Volkswagen's.
  • What are OEM Parts? What are aftermarket parts?
    OEM, or Original Equipment Manufacturer, refers to genuine parts that are identical to the ones being replaced. They offer the same quality and performance levels, often accompanied by warranty coverage. On the other hand, aftermarket parts are crafted to resemble OEM parts but are manufactured by different companies. While usually more affordable than OEM, they typically lack warranty coverage and may vary in quality across manufacturers.
  • What types of European vehicles do you specialize in repairing?
    At German Autowerks, we specialize in repairing a wide range of European vehicles, including BMW, Mercedes-Benz, Audi, Volkswagen, Porsche and more.
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